NEMZIO Land
Has my payment been received?
Open the order: once the payment is confirmed it shows "Payment received" in its progress, and you get a notification. If it still says "Payment started" a few minutes after paying, the confirmation hasn't reached us yet.
NEMZIO records a payment only when the payment provider confirms it, not when you return from the payment page, so there can be a short delay. We also check with the provider every hour, so a confirmation that went missing is picked up.
If you were charged but the order doesn't show it after an hour, contact support with the order reference (LAND-…).
Updated 2 October 2026
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