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Answers about NEMZIO, in plain words.
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Common questions
- What is NEMZIO?NEMZIO creates a checked record of what is physically at a property you can't visit yourself. Someone you invite does a guided visit in the NEMZIO app, and NEMZIO checks the evidence before it becomes part of the property's record.
- How do I get started with NEMZIO?Create a free account, add your property, invite the person who can reach it, then ask for a visit. You can do all of it in a few minutes.
- How does a site visit work?You ask for a visit, the person on site opens the NEMZIO app at the property and follows one instruction at a time. When the app says the visit is complete, the evidence is sent, checked and added to the property's record.
- How does NEMZIO guide someone around a site?The app shows one instruction at a time: walk into the green area on the map, point the camera at the property, hold still, capture. It moves on by itself when a view is done.
- Does NEMZIO accept photos from the phone's gallery?No. Evidence is captured live in the NEMZIO app during the visit. The app has no way to attach existing photos from a phone's gallery, other apps or a computer.
- Can NEMZIO work on empty land?Yes. A visit to empty land records the plot from its edges and corners, the approach and the land around it, and what is on it now.
- What does “location checked” mean?That the phone's location during the capture was compared with your property's pin or boundary, taking into account the accuracy the phone reported. The result is shown in plain words.
- What happens if there is no mobile network on site?The visit carries on. Evidence is saved on the phone and sent when the signal returns. The record shows when each capture was made and when NEMZIO received it.
- What does NEMZIO actually check?Where and when the evidence was captured, how much of the property the visit covered, and whether the visit holds together. Integrity checks run on every capture.
- Can NEMZIO guarantee that nobody can fake a visit?No system makes manipulation impossible. Guided, live visits and multiple checks make it much harder than sharing photos, and the record shows its own uncertainty instead of overstating the evidence.
Browse by topic
- 01Getting startedWhat NEMZIO is, who it's for and your first visit.
- · What is NEMZIO?
- · Who is NEMZIO for?
- · How do I get started with NEMZIO?
- 02Visits and guided captureHow a visit works, empty land, location and poor signal.
- · How does a site visit work?
- · How do I ask for a visit?
- · What is a surprise check?
- 03Evidence and recordsWhat is checked, what results mean, sharing a record.
- · What does NEMZIO actually check?
- · How many checks does NEMZIO perform?
- · Does NEMZIO guarantee that a photo is genuine?
- 04Construction and progressTracking a build, stages, Progress Timeline and Progress Film.
- · How does NEMZIO track a construction project?
- · Why do construction visits repeat reference views?
- · How are construction stages recorded?
- 05People on siteInviting, permissions, codes, replacing or suspending someone.
- · Who goes to the site?
- · Does the person on site need a NEMZIO subscription or pay anything?
- · Can I use a family member as the person on site?
- 06Plans and billingPrices, the free trial, changing or cancelling.
- · How much does NEMZIO cost?
- · What is the difference between the plans?
- · What is included in an individual subscription?
- 07Land and legal questionsNEMZIO Land, professional reports and what a record can't establish.
- · What is NEMZIO Land?
- · Which land checks are available, and what do they cost?
- · Where are land checks available?
- 08Privacy and securityWho sees what, how evidence is kept, your data.
- · Who can access my property in NEMZIO?
- · Are my property's coordinates public?
- · Can a shared record expose my private information?
- 09Organisations and integrationsTeams, NEMZIO Record, Jira, monday.com, Asana, Slack, the API.
- · What is NEMZIO Record?
- · Can my team work in one account?
- · What happens to integrations when an employee leaves?
- 10AI and supportAsk NEMZIO, the NEMZIO Assistant and fixing common problems.
- · Does NEMZIO use AI?
- · What is Ask NEMZIO?
- · Is Ask NEMZIO the same as the NEMZIO Assistant?
Still looking for something?
Ask NEMZIO answers from these pages and says so when it can't. For anything about your own account or property, sign in, or write to us.