Your account and the app
How to change your name, email or phone number
Change your name on the website, under Account. Your email can be changed in the app only until you've confirmed it; after that, contact support. Add or change your phone number in the app under Account and settings.
Your name
The app shows your name but can't change it.
- 01Sign in on the NEMZIO website.
- 02Open Account. This is the Account & plan page.
- 03Under Profile, change First name and Last name.
- 04Click Save.
Your email
Until you've confirmed your email, you can change it:
- 01On the Confirm your email screen, tap Change email.
- 02Type the right address.
- 03Tap Send the link there, then open the link in the new email.
Once your email is confirmed, the app can't change it. Contact support from Account → Help, or write to support@nemzion.com from the email on your account.
Your phone number
- 01Tap the Account tab, then Account and settings.
- 02Under Sign-in, tap the phone row: Add phone number, or your number.
- 03To add or change it, tap Add phone number or Change phone number. The app may ask you to confirm it's you first.
- 04Type the number and tap Send code.
- 05Type the 6-digit code you get to finish.
To take it off, tap Remove phone number. If these buttons can't be tapped, phone numbers can't be added in the app yet.
Updated 10 October 2026
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