For property owners
How to see or change your plan
The app shows your plan, but plans and billing are managed on the NEMZIO website, under Account & plan. Prices are on the pricing page.
See your plan in the app
- 01Tap the Account tab.
- 02Tap Account and settings.
- 03Your plan is under Plan. Tap Plan details to see more, such as closed and paused properties.
Plans can't be changed in the app.
Change your plan on the website
- 01Sign in on the NEMZIO website.
- 02Open Account & plan.
- 03Choose a plan from the plans listed, and follow the steps.
Card, invoices and cancelling
- 01On Account & plan, click Manage billing.
- 02Update your card, see your invoices or cancel, on our payment provider's page.
Prices are on the pricing page. The person on site never pays. See Can I change plans? and What happens if I cancel?
Updated 10 October 2026
Related questions
Still need help?
Ask NEMZIO a follow-up question, or write to us. For your own account or property, sign in first.