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For property owners

How to see or change your plan

The app shows your plan, but plans and billing are managed on the NEMZIO website, under Account & plan. Prices are on the pricing page.

See your plan in the app

  1. 01Tap the Account tab.
  2. 02Tap Account and settings.
  3. 03Your plan is under Plan. Tap Plan details to see more, such as closed and paused properties.

Plans can't be changed in the app.

Change your plan on the website

  1. 01Sign in on the NEMZIO website.
  2. 02Open Account & plan.
  3. 03Choose a plan from the plans listed, and follow the steps.

Card, invoices and cancelling

  1. 01On Account & plan, click Manage billing.
  2. 02Update your card, see your invoices or cancel, on our payment provider's page.

Prices are on the pricing page. The person on site never pays. See Can I change plans? and What happens if I cancel?

Updated 10 October 2026

Still need help?

Ask NEMZIO a follow-up question, or write to us. For your own account or property, sign in first.