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How do I change or cancel a call I booked?

Open Support → Calls with NEMZIO (or the link in your confirmation), choose the call, then "Change the time" or "Cancel the call". You can do this until shortly before the call.
  1. 01Go to Calls with NEMZIO (from Support, or the link in your booking confirmation).
  2. 02Open the call.
  3. 03Choose Change the time to pick another free time, or Cancel the call.

Close to the call itself, changes are no longer possible online; if you can't take the call, just don't answer and book another time afterwards.

If we ever have to move or cancel your call, we tell you and offer other times. If we miss a call, we say sorry and ask you to choose another time, or we contact you to arrange one.

Updated 2 October 2026

Still need help?

Ask NEMZIO a follow-up question, or write to us. For your own account or property, sign in first.

Email help@sitewitness.worldofpercy.com